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I got a call from a lady distressed as she'd got locked in her bedroom, she had just moved into the house and couldn't get the door open. 


I was there within 20 minutes and called her back to let her know I'd arrived and it was me at the door (as i had to gain entry into the house 1st before finding the bedroom she was locked in) and obviously ensure it was the correct house.


She informed me the front door is 'double locked' which in this case meant a nightlatch/cylinder type lock (most refer to these as a yale lock) which was also latched. 
Not an issue for this, but the mortice is another story and probably our last resort at this job. 


I explained what needed to happen and the reply was obviously "do what you need to do just get into the house and get me out".
A quick look to gain entry elsewhere, "you can try patio doors but the gate is padlocked!" she informs me.


Ok over the 7' wooden fence I go with my 30kg tool box to find a 10' drop into the garden, (bottom field at CTCRM had nothing on this obstacle)! So I landed without breaking my neck or the fence and then found the patio doors. 
In total darkness except the light from my drill I inserted the puller screw which when I put the tool on it to extract it, snapped in the lock causing my puller tool to snap back into a seized position and rendered useless for the night. 


Plan C: I start drilling into the lock to get into the inner workings to discover its anti-snap anti drill and probably anti tank, but persistence overcomes resistance and I cracked on. 


45 mins and 9 drill bits later I've destroyed the lock and can get into the inner workings, to get the door open.


As im about to put my Cam key in to open the door, my phone rings so i answer it.....
Hi Steve it's ***** (the lady in the bedroom) would it help if i threw my keys down to you ? 

Into the house and into her bedroom in under 60 seconds.

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Southampton's number one

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  • Emergency call out
  • Night locksmith
  • Urgent response
  • 20 minutes arrival
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